In Digital Ecosystems: Society in the Digital Age, edited by Łukasz Jonak, Natalia Juchniewicz, and Renata Włoch, pp. 85-98 • Warsaw: Digital Economy Lab, University of Warsaw, 2016
ABSTRACT: For many employees, ‘work’ is no longer something performed while sitting at a computer in an office. Employees in a growing number of industries are expected to carry mobile devices and be available for work-related interactions even when beyond the workplace and outside of normal business hours. In this article it is argued that a future step will increasingly be to move work-related information and communication technology (ICT) inside the human body through the use of neuroprosthetics, to create employees who are always ‘online’ and connected to their workplace’s digital ecosystems. At present, neural implants are used primarily to restore abilities lost through injury or illness, however their use for augmentative purposes is expected to grow, resulting in populations of human beings who possess technologically altered capacities for perception, memory, imagination, and the manipulation of physical environments and virtual cyberspace. Such workers may exchange thoughts and share knowledge within posthuman cybernetic networks that are inaccessible to unaugmented human beings. Scholars note that despite their potential benefits, such neuroprosthetic devices may create numerous problems for their users, including a sense of alienation, the threat of computer viruses and hacking, financial burdens, and legal questions surrounding ownership of intellectual property produced while using such implants. Moreover, different populations of human beings may eventually come to occupy irreconcilable digital ecosystems as some persons embrace neuroprosthetic technology, others feel coerced into augmenting their brains to compete within the economy, others might reject such technology, and still others will simply be unable to afford it.
In this text we propose a model for analyzing how particular neuroprosthetic devices will either facilitate human beings’ participation in new forms of socioeconomic interaction and digital workplace ecosystems – or undermine their mental and physical health, privacy, autonomy, and authenticity. We then show how such a model can be used to create device ontologies and typologies that help us classify and understand different kinds of advanced neuroprosthetic devices according to the impact that they will have on individual human beings.
Fronda Lux 78 (2016), pp. 10-21
SUMMARY: This text envisions two different “employee onboarding documents” provided to new workers joining a global conglomerate in the year 2050. One neuroprosthetically augmented and genetically enhanced worker – who joins the company as a Reality Designer – is granted a drastically different welcome from the other worker, an unmodified human being, who joins the company as a Biological Service Drone. A variety of scholars have formulated two radically divergent conceptions of the future of human work: one vision imagines that the development of advanced artificial intelligence, nanorobotics, and other technologies will create a utopian society in which human beings are freed from the drudgery menial labor to focus on art, leisure, and self-fulfillment; the other vision imagines that such technologies will result in the wholesale oppression, instrumentalization, and disintegration of human beings. This text highlights the fact that these two extreme visions of the future are not necessarily incompatible – and might even be reflected within the activities of a single company.
Annales. Etyka w Życiu Gospodarczym / Annales: Ethics in Economic Life 18, no. 4 (2015), pp. 85-98; MNiSW 2015 List B: 10 points
ABSTRACT: Cryptocurrencies like Bitcoin are offering new avenues for economic empowerment to individuals around the world. However, they also provide a powerful tool that facilitates criminal activities such as human trafficking and illegal weapons sales that cause great harm to individuals and communities. Cryptocurrency advocates have argued that the ethical dimensions of cryptocurrency are not qualitatively new, insofar as money has always been understood as a passive instrument that lacks ethical values and can be used for good or ill purposes. In this paper, we challenge such a presumption that money must be “value-neutral.” Building on advances in artificial intelligence, cryptography, and machine ethics, we argue that it is possible to design artificially intelligent cryptocurrencies that are not ethically neutral but which autonomously regulate their own use in a way that reflects the ethical values of particular human beings – or even entire human societies. We propose a technological framework for such cryptocurrencies and then analyze the legal, ethical, and economic implications of their use. Finally, we suggest that the development of cryptocurrencies possessing ethical as well as monetary value can provide human beings with a new economic means of positively influencing the ethos and values of their societies.
Creatio Fantastica no. 3(50) (2015)
ABSTRACT: While it is possible to understand utopias and dystopias as particular kinds of sociopolitical systems, in this text we argue that utopias and dystopias can also be understood as particular kinds of information systems in which data is received, stored, generated, processed, and transmitted by the minds of human beings that constitute the system’s ‘nodes’ and which are connected according to specific network topologies. We begin by formulating a model of cybernetic information-processing properties that characterize utopias and dystopias. It is then shown that the growing use of neuroprosthetic technologies for human enhancement is expected to radically reshape the ways in which human minds access, manipulate, and share information with one another; for example, such technologies may give rise to posthuman ‘neuropolities’ in which human minds can interact with their environment using new sensorimotor capacities, dwell within shared virtual cyberworlds, and link with one another to form new kinds of social organizations , including hive minds that utilize communal memory and decision-making. Drawing on our model, we argue that the dynamics of such neuropolities will allow (or perhaps even impel) the creation of new kinds of utopias and dystopias that were previously impossible to realize. Finally, we suggest that it is important that humanity begin thoughtfully exploring the ethical, social, and political implications of realizing such technologically enabled societies by studying neuropolities in a place where they have already been ‘pre-engineered’ and provisionally exist: in works of audiovisual science fiction such as films, television series, and role-playing games.
In Proceedings of the 10th European Conference on Management Leadership and Governance, edited by Visnja Grozdanić, pp. 428-35 • Reading: Academic Conferences and Publishing International Limited, 2014
ABSTRACT: The human beings who manage global virtual teams regularly face challenges caused by factors such as the lack of a shared language and culture among team members and coordination delay resulting from spatial and temporal divisions between members of the team. As part of the ongoing advances in artificial agent (AA) technology, artificial agents have been developed whose purpose is to assist the human managers of virtual teams. In this paper, we move a step further by suggesting that new capabilities being developed for artificial agents will eventually give them the ability to successfully manage virtual teams whose other members are human beings. In particular, artificial agents will be uniquely positioned to take on roles as managers of cross-cultural, multilingual, global virtual teams, by overcoming some of the fundamental cognitive limitations that create obstacles for human beings serving in these managerial roles.
In order to effectively interact with human team members, AAs must be able to decode and encode the full spectrum of verbal and nonverbal communication used by human beings. Because culture is so deeply embedded in all human forms of communication, AAs cannot communicate in a way that is “non-cultural”; an AA that is capable of communicating effectively with human team members will necessarily display a particular culture (or mix of cultures), just as human beings do. Already researchers have designed AAs that can display diverse cultural behaviors through their use of language, intonation, gaze, posture, emotion, and personality. The need for AA team leaders to display cultural behavior raises the key question of which culture or cultures the AA leader of a particular human virtual team should display. We argue that the answer to this question depends on both the cultural makeup of a team’s human members and the methods used to share information among team members.
To facilitate the analysis of how an AA team leader’s cultural behaviors can best be structured to fit the circumstances of a particular virtual team, we propose a two-dimensional model for designing suites of cultural behaviors for AAs that will manage human virtual teams. The first dimension describes whether an AA deploys the same cultural behaviors for its dealings with all team members (“objectivity”) or customizes its cultural display for each team member (“ personalization”). The second dimension describes whether the AA always displays the same culture to a given team member (“invariance”), or possesses a repertoire of cultural guises for a particular team member, from which it chooses one to fit the current situation (“situationality”). The two dimensions of objective-personalized and invariant-situational cultural behaviors yield four archetypes for AAs leading virtual human teams. We consider examples of each type of AA, identify potential strengths and weaknesses of each type, suggest particular kinds of virtual teams that are likely to benefit from being managed by AAs of the different types, and discuss empirical study that can test the validity and usefulness of this framework.
In Sociable Robots and the Future of Social Relations: Proceedings of Robo-Philosophy 2014, edited by Johanna Seibt, Raul Hakli, and Marco Nørskov, pp. 329-39 • Frontiers in Artificial Intelligence and Applications 273 • IOS Press, 2014
ABSTRACT: Much has been written about the possibility of human trust in robots. In this article we consider a more specific relationship: that of a human follower’s obedience to a social robot who leads through the exercise of referent power and what Weber described as ‘charismatic authority.’ By studying robotic design efforts and literary depictions of robots, we suggest that human beings are striving to create charismatic robot leaders that will either (1) inspire us through their display of superior morality; (2) enthrall us through their possession of superhuman knowledge; or (3) seduce us with their romantic allure. Rejecting a contractarian-individualist approach which presumes that human beings will be able to consciously ‘choose’ particular robot leaders, we build on the phenomenological-social approach to trust in robots to argue that charismatic robot leaders will emerge naturally from our world’s social fabric, without any rational decision on our part. Finally, we argue that the stability of these leader-follower relations will hinge on a fundamental, unresolved question of robotic intelligence: is it possible for synthetic intelligences to exist that are morally, intellectually, and emotionally sophisticated enough to exercise charismatic authority over human beings—but not so sophisticated that they lose the desire to do so?
International Journal of Contemporary Management 13, no. 3 (2014), pp. 67-76; MNiSW 2014 List B: 9 points
ABSTRACT: The development of robots with increasingly sophisticated decision-making and social capacities is opening the door to the possibility of robots carrying out the management functions of planning, organizing, leading, and controlling the work of human beings and other machines. In this paper we study the relationship between two traits that impact a robot’s ability to effectively perform management functions: those of autonomy and sociality. Using an assessment instrument we evaluate the levels of autonomy and sociality of 35 robots that have been created for use in a wide range of industrial, domestic, and governmental contexts, along with several kinds of living organisms with which such robots can share a social space and which may provide templates for some aspects of future robotic design. We then develop a two-dimensional model that classifies the robots into 16 different types, each of which offers unique strengths and weaknesses for the performance of management functions. Our data suggest correlations between autonomy and sociality that could potentially assist organizations in identifying new and more effective management applications for existing robots and aid roboticists in designing new kinds of robots that are capable of succeeding in particular management roles.
In Position Papers of the 2014 Federated Conference on Computer Science and Information Systems, edited by Maria Ganzha, Leszek Maciaszek, and Marcin Paprzycki, pp. 219-226 • Warsaw: Polskie Towarzystwo Informatyczne, 2014
ABSTRACT: Thanks to the growing sophistication of artificial agent technologies, businesses will increasingly face decisions of whether to have a human employee or artificial agent perform a particular function. This makes it desirable to have a common temporal measure for comparing the work effort that human beings and artificial agents can apply to a role. Existing temporal measures of work effort are formulated to apply either to human employees (e.g., FTE and billable hours) or computer-based systems (e.g., mean time to failure and availability) but not both. In this paper we propose a new temporal measure of work effort based on fractal dimension that applies equally to the work of human beings and artificial agents performing management functions. We then consider four potential cases to demonstrate the measure’s diagnostic value in assessing strengths (e.g., flexibility) and risks (e.g., switch costs) reflected by the temporal work dynamics of particular managers.
Informatyka Ekonomiczna / Business Informatics 3:33 (2014), pp. 61-76; MNiSW 2014 List B: 8 points
ABSTRACT: The measure of availability is frequently used to compare the dependability of computer-based systems. However, it is an imperfect measure insofar as two systems with the same availability can display radically different performance characteristics. Here we develop a new fractal temporal measure for work effort which – used alongside availability – offers richer insight into the performance of computer-based systems. We establish that this fractal measure can be applied to the temporal work patterns of both human and artificial agents, allowing direct comparisons between them. By analyzing six hypothetical cases, we demonstrate that this new measure reveals unique strengths and weaknesses in human and artificial agents’ work patterns that are not captured by the traditional availability measure. We also identify circumstances in which such new comparative assessment tools will become increasingly important for organizational designers and solution architects, as the development of more sophisticated artificial agents creates situations in which particular functions within an organization can be carried out either by human personnel or artificial agents.
In Proceedings of the Fourteenth International Conference on the Synthesis and Simulation of Living Systems, edited by Hiroki Sayama, John Rieffel, Sebastian Risi, René Doursat and Hod Lipson, pp. 417-18 • Cambridge, MA: The MIT Press, 2014
ABSTRACT: In this work we demonstrate the theoretical possibility and explore the implications of developing artificial life that functions as an autonomous business within the real-world human economy. By drawing on the Viable Systems Approach (VSA), we introduce the new concept of an “organism-enterprise” that exists simultaneously as both a life-form and a business. We then reconceptualize the anthropocentric understanding of a “business” in a way that allows an artificial life-form to constitute a “synthetic” organism-enterprise (SOE) just as a human being functioning as a sole proprietor constitutes a “natural” organism-enterprise. Practical obstacles to the creation of SOEs are considered, along with possible means of surmounting them. SOEs would move a step beyond current examples of artificial life that produce goods or services within a simulated world or play a limited role within a human business: rather than competing against artificial organisms in a virtual world, SOEs could evolve through competition against human businesses in the real-world economy. We consider concrete examples of SOEs and conclude by highlighting legal, economic, and ethical issues that arise when a single economic ecosystem is shared by competing human and artificial life. The concept of an “organism-enterprise.” A business is defined as “the organized effort … to produce and sell, for a profit, the goods and services that satisfy society’s needs” (Pride, et al. 2014). Management theorists have drawn on biology to better understand the structure and function of such business organizations. Our research utilizes a systems theory grounded in neurophysiology, the Viable Systems Approach (VSA), that allows us to understand a business as an autopoietic organism or “system” that dwells within the ecosystem of a larger economy or “suprasystem” (Beer, 1981; Barile, et al. 2012). Within this ecosystem, a business must compete against other organisms for limited resources and adapt to environmental demands. In our human economy, individual businesses are born, grow, and die, and taken as a whole, this array of businesses forms an evolvable system.
We begin by considering one unique instance in which a business is not simply “analogous to” a living organism, but identical to it: namely, the case of a human being who functions as a sole proprietor. In this situation, a single system simultaneously satisfies all the requirements of being both a life-form and a business. Building on this case, we introduce the idea of a unitary “organism-enterprise,” a concept that is already instantiated in the form of at least 20 million “human organism-enterprises” within the United States alone. Reconceptualizing business to include synthetic organism-enterprises. Utilizing VSA and the concept of an organism-enterprise, we analyze the traditional anthropocentric understanding of business as an exclusively human activity to consider whether an artificial life-form could serve as a “synthetic organism-enterprise” (SOE) that is both a life-form and a business. We show that this is indeed possible, but requires us to transform our understanding of business. For example, human businesses are traditionally described as requiring four kinds of resources: 1) human; 2) material; 3) financial; and 4) information. To replace this anthropocentric understanding, we propose that a business be understood more generally as requiring: 1) agent resources; 2) material resources; 3) value-storing media; and 4) information. Similarly, a human business requires functional units filling roles in production, finance, marketing, human capital management, and information technology.
Drawing on VSA and the case of a human sole proprietor, we consider the ways in which these functions can be understood more generically, in such a way that they can also be performed by current and proposed forms of artificial life. We give particular attention to the role of “profit” in a human business and formulate an account of its correlate for an SOE: it is the difference between resources expended and received in exchanges in the suprasystem that provides an SOE with a potential for growth and insurance against environmental uncertainties. Figure 1 provides an overview of our reconceptualized “business process cycle,” which can be carried out equally well by either a human business or an artificial life-form that has been designed or evolved to fill a business role within a larger economic ecosystem.