Understanding the Cyber-Physical-Social-Intentional ‘Workforce 4.0’: Conceptual Foundations, Architecture, and Context

Workforce 4.0 as a Cyber-Physical-Social-Intentional System

the VIII Scientific Conference on Modern Concepts and Management Methods: Management 4.0 – Modern Trends in Public, Social and Business Sector • Military University of Technology in Warsaw • December 6, 2018

ABSTRACT: The widespread application of Industry 4.0 technologies relating to social robotics, embodied AI, the Internet of Things (IoT), ubiquitous computing, and advanced human computer interfaces is giving rise to a growing range of “cyber-physical” entities. By building on established definitions and analyses of the cyber-physical system, cyber-physical-social system, cyber-physical society, and cyber-physical-social-thinking space, this text formulates a conceptual framework for understanding the emerging “Workforce 4.0” as a specialized type of “cyber-physical-social-intentional system.” Attention is given to the heterogeneous agency, technological posthumanization, functional decentralization, and planned architectures or spontaneously self-organizing topologies manifested by Workforce 4.0. It is shown how such a workforce is situated within the context of cyber-physical space, a cyber-physical organization, cyber-physical ecosystems, a cyber-physical society, and the larger cyber-physical world.

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From Strategic Analysis to Organizational Foresight: 65 Techniques for Diagnosing Present Realities and Potential Futures

ISBN 978-1-944373-11-5 • Synthypnion Business, 2017 • 298 pages

The challenge of developing sound organizational strategy is growing increasingly difficult as accelerating technological change transforms the world’s competitive ecosystems in ways that render many traditional approaches to strategy obsolete. What are the concrete tools and techniques that a contemporary strategic analyst can employ to understand the critical elements of an organization’s internal structure and dynamics and external competitive environment – and to predict the ways in which they may evolve in the future? This book provides a practical step-by-step guide to using dozens of the most important tools for generating organizational insight and foresight, along with an investigation of their underlying nature and purpose. It serves as an accessible introduction for those seeking to learn the essentials of strategic analysis, as well as a comprehensive reference for the experienced organizational strategist.

The book employs the concept of the Strategic Futures Hub as a means for understanding eight domains that are key to the development of strategic foresight for any organization. These are: (1) an organization’s financial resources and realities; (2) its internal architecture and capacities; (3) its current and potential products; (4) consumers’ needs and anticipated future behaviors; (5) competitors and their expected future behaviors; (6) the current and future dynamics of the organization’s competitive ecosystem; (7) causal chains and possible, probable, and desirable organizational futures; and (8) potential organizational strategies. For each of these domains, the reader is taught when and why to choose (or avoid) specific techniques in order to answer a range of the most frequently encountered strategic questions. The volume explains not only traditional analytical tools like market opportunity analysis, benchmarking, resource analysis, stakeholder analysis, SWOT and PESTEL analyses, and the Delphi method, but also emerging techniques like internal prediction markets for organizations, as well as longer-range diagnostic tools from the field of futures studies, such as emerging issues analysis, backcasting, morphological analysis, the futures wheel, and cross-impact analysis.

The nature of each analytical technique is clearly and succinctly described, along with recommended approaches to its use and investigation of practical considerations such as the time commitment and skills required. Discussion of the techniques is enriched by a wealth of diagrams and extensive bibliographic references to the best contemporary scholarship and practice. While a few of the analytical techniques are targeted specifically at commercial enterprises, most will also be of great value to nonprofit organizations, government agencies, and other non-commercial entities that are seeking to better understand their current realities and prospective futures from a strategic perspective.

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The Dystopian Megacorp: Non-Financial Strategies for Domination in Near-Future Cyber-Physical Ecosystems

The Dystopian Megacorp

His Master’s Voice 4th Annual Symposium: Utopias, Dystopias, and Ecotopias • Facta Ficta Research Centre, Kraków • March 25, 2017

ABSTRACT: Creators of cyberpunk science fiction envision a near future in which technological, political, and economic change yield a powerful new type of organization: the megacorporation or ‘megacorp,’ which is frequently depicted as contributing to (and exploiting) the dystopian nature of its society. By analyzing such fictional works, we formulate a definition of the ‘megacorp’ along with two conceptual frameworks: (1) a model of the megacorp as cyber-physical organism; and (2) a typology that reveals the ways in which different kinds of megacorps generate dystopian or (limited) utopian dynamics within their cyber-physical ecosystems. In developing the first framework, concepts from artificial life and management cybernetics are employed to argue that some megacorps are presented as incorporating artificial agency into their organizational architecture in such ways that they do not simply act ‘like’ living organisms but indeed constitute massive synthetic life-forms that inhabit the globalized digital-physical ecosystems of the near future. In developing the second framework, it is noted that contemporary corporations typically pursue a narrow range of strategies for achieving financial profitability so they can purchase resources needed to adapt and grow. However, we contend that – as depicted in cyberpunk science fiction – dystopian megacorps have available to them a broader range of non-financial strategies that they exploit to subdue competitors and obtain the resources needed to survive, evolve, and grow.

Such strategies may employ approaches that are legal and political (e.g., extraterritoriality; corporate courts; corporate citizenship; EULAs; ownership of individuals’ genetic code, cybernetic augmentations, and output); paramilitary (deployment of private military, police, and security forces; cyberwarfare); geospatial (construction of facilities isolated in fortified, orbital, or undersea arcologies; use of ubiquitous sensors and effectors to convert the entire Internet of Things into a corporate facility; virtualization and nonlocalization of organizational architecture; construction of new digital-physical ecosystems to dominate); biological (engineering of biomedical dependencies among employees and consumers; creation of ‘walled-garden’ commercial ecosystems requiring genetic modification for entry); psychological and sociocultural (direct neurocybernetic access to a population’s sensory, cognitive, and motor activity; cultural engineering; memetic warfare); or technological and informatic (monopolization of core global ICT infrastructure; ‘megascale’ data mining, computational simulation, and prediction; automated decision-making by AI; workforce roboticization and cyborgization). Three ‘views’ for analyzing competitive strategies of a megacorp are presented, each of which utilizes two dimensions to distinguish four types of megacorps according to their interactions with their ecosystem and resulting generation of dystopian or utopian dynamics.

The framework is then applied to numerous megacorps described in cyberpunk RPGs, including Arasaka and WorldSat (from Cyberpunk 2020); Evo, NeoNET, Proteus, Renraku, Saeder-Krupp, and Shiawase (from Shadowrun); Belltower Associates, the Picus Group, Tai Yong Medical, and VersaLife (from Deus Ex); Anubis, Augustus, and Imperial (from Ex Machina); and Golden Promise (from Interface Zero).

It is hoped that such frameworks can facilitate efforts to: (1) analyze the roles that creators of cyberpunk science fiction envision for megacorps in their worlds’ ecosystems; (2) explicate how megacorps’ competitive strategies contribute to the dystopian nature of their societies; (3) anticipate new competitive strategies that may emerge if our world’s actual business ecosystems evolve to resemble those presented in cyberpunk fiction; and (4) recognize any real-world corporations that begin to acquire characteristics of (dystopian) megacorps.

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The Artificial Life-Form as Entrepreneur: Synthetic Organism-Enterprises and the Reconceptualization of Business

In Proceedings of the Fourteenth International Conference on the Synthesis and Simulation of Living Systems, edited by Hiroki Sayama, John Rieffel, Sebastian Risi, René Doursat and Hod Lipson, pp. 417-18 • Cambridge, MA: The MIT Press, 2014

ABSTRACT: In this work we demonstrate the theoretical possibility and explore the implications of developing artificial life that functions as an autonomous business within the real-world human economy. By drawing on the Viable Systems Approach (VSA), we introduce the new concept of an “organism-enterprise” that exists simultaneously as both a life-form and a business. We then reconceptualize the anthropocentric understanding of a “business” in a way that allows an artificial life-form to constitute a “synthetic” organism-enterprise (SOE) just as a human being functioning as a sole proprietor constitutes a “natural” organism-enterprise. Practical obstacles to the creation of SOEs are considered, along with possible means of surmounting them. SOEs would move a step beyond current examples of artificial life that produce goods or services within a simulated world or play a limited role within a human business: rather than competing against artificial organisms in a virtual world, SOEs could evolve through competition against human businesses in the real-world economy. We consider concrete examples of SOEs and conclude by highlighting legal, economic, and ethical issues that arise when a single economic ecosystem is shared by competing human and artificial life. The concept of an “organism-enterprise.” A business is defined as “the organized effort … to produce and sell, for a profit, the goods and services that satisfy society’s needs” (Pride, et al. 2014). Management theorists have drawn on biology to better understand the structure and function of such business organizations. Our research utilizes a systems theory grounded in neurophysiology, the Viable Systems Approach (VSA), that allows us to understand a business as an autopoietic organism or “system” that dwells within the ecosystem of a larger economy or “suprasystem” (Beer, 1981; Barile, et al. 2012). Within this ecosystem, a business must compete against other organisms for limited resources and adapt to environmental demands. In our human economy, individual businesses are born, grow, and die, and taken as a whole, this array of businesses forms an evolvable system.

We begin by considering one unique instance in which a business is not simply “analogous to” a living organism, but identical to it: namely, the case of a human being who functions as a sole proprietor. In this situation, a single system simultaneously satisfies all the requirements of being both a life-form and a business. Building on this case, we introduce the idea of a unitary “organism-enterprise,” a concept that is already instantiated in the form of at least 20 million “human organism-enterprises” within the United States alone. Reconceptualizing business to include synthetic organism-enterprises. Utilizing VSA and the concept of an organism-enterprise, we analyze the traditional anthropocentric understanding of business as an exclusively human activity to consider whether an artificial life-form could serve as a “synthetic organism-enterprise” (SOE) that is both a life-form and a business. We show that this is indeed possible, but requires us to transform our understanding of business. For example, human businesses are traditionally described as requiring four kinds of resources: 1) human; 2) material; 3) financial; and 4) information. To replace this anthropocentric understanding, we propose that a business be understood more generally as requiring: 1) agent resources; 2) material resources; 3) value-storing media; and 4) information. Similarly, a human business requires functional units filling roles in production, finance, marketing, human capital management, and information technology.

Drawing on VSA and the case of a human sole proprietor, we consider the ways in which these functions can be understood more generically, in such a way that they can also be performed by current and proposed forms of artificial life. We give particular attention to the role of “profit” in a human business and formulate an account of its correlate for an SOE: it is the difference between resources expended and received in exchanges in the suprasystem that provides an SOE with a potential for growth and insurance against environmental uncertainties. Figure 1 provides an overview of our reconceptualized “business process cycle,” which can be carried out equally well by either a human business or an artificial life-form that has been designed or evolved to fill a business role within a larger economic ecosystem.

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